Frequently Asked Questions

Advent eLearning has split and the platform is now called Diversion Manager while our courses will continue to be known as Advent eLearning. To learn more about Diversion Manager please click here.

Course prices vary between $75 to $120 depending on their content.

If you are a probation officer, defense attorney, etc. in order to be notified of a participant's failure you would need to ensure the participant enters in your email via the Additional eMail Address to Receive Completion Certificate: (Probation Officer, Defense Attorney, etc.) field.

Advent eLearning courses allow for accessibility technologies to be utilized in conjunction with our courses. Allowing for screen reading technologies to ensure that sight impairments will not be a barrier when taking our courses.

Advent eLearning courses are translated via browser. Meaning whatever language the browser is in the courses will adapt and be translated to that language.

If you wish to have the name of your court/clerk and presiding judge appear on your Certificate of Completion, you can add that information when you register for a course. Simply enter the name of your court/clerk in the “Court/Clerk (optional)” field and the name of your judge in the “Judge (optional)” field. Those values will appear on your certificate when you successfully complete your course.

Advent eLearning allows for payments online, by mail or by phone.

Advent eLearning courses allow you to pick up where you left off at any time. This is done by screen so be sure to finish whichever screen you are working on before you exit out of your course. If you are watching a video be sure to finish the video and move to the next step to save progress.

Advent eLearning is PCI compliant , ensuring that all cardholder data is secure. Read more about our security and privacy measures here. We also comply to GDPR standards.

Each of the programs is designed based on the existing best practices in the particular field, and techniques or strategies that have been empirically shown to work are incorporated wherever possible. Thus, while each particular course has not yet been empirically tested in a study designed to look at its effects, every component of each course is grounded in research, science, and best practices. More specifically, these courses were developed by a researcher with experience in the fields of criminal justice (including re-entry, recidivism, and deterrence) as well as psychology. As such, the structure, format, and specific activities were designed to incorporate lessons from documented “best practices” in each of the related fields. In addition, overarching best practices related to corrections and recidivism in general have been incorporated at every level. The government provides an important repository for information on national evidence based best practices. For example, the National Institute of Corrections (NIC), a branch of the US Department of Justice, provides guidance, information, research, and ongoing discussion boards related to the most effective interventions being used today in the United States (http://nicic.gov/evidencebasedpractices ). The Office of Juvenile Justice and Delinquency Prevention (OJJDP) maintains an extensive database with model programs and implementation guides that provide immediate information about the most cutting edge evidence based best practices in the field today (https://www.ojjdp.gov/mpg). Similarly, the Substance Abuse and Mental Health Services Administration (SAMHSA) maintains the national registry of evidence-based programs and best practices in behavioral health interventions (http://www.samhsa.gov/nrepp ). With knowledge from these databases and relevant model programs, each course utilizes tools that have been proven to be effective. The programs are also designed with best practices in online teaching and learning in mind. The U.S. Department of Education issued a report entitled “Evaluation of Evidence-Based Practices in Online Learning” (Means, 2009), which explores in great detail the aspects of an online learning program that lead to the best learning results for students. Lessons from these documented techniques are incorporated at every level. In addition, each of the nationally recognized General Standards set out in the “Quality Matters” rubric, standards designed specifically to evaluate the design of online courses, have been incorporated where possible (Shattuck, 2010).

Our courses range from 4-6 hours for level one courses, and 8-12 for level two courses. These courses are self-paced so it is dependent on the individual taking the course.

Each Advent eLearning course comes with a certificate of completion upon receiving a passing score. This certificate cannot be edited or changed to ensure that the student has completed their requirements.

Advent eLearning’s courses all have a minimum passing score of 60%.

If you were not provided a program code or were not referred to an Advent eLearning course by an agency, simply click on the Take a Course button. Your agency is generally the name of who is referring you to take a course. This can be the name of a county/parish or the name of a District Attorney's office.

Advent eLearning courses can be completed via computer or mobile device. It is recommended that you have a stable internet connection when taking the course for the best experience.

Advent eLearning does not allow for refunds.

Advent eLearning can integrate with case management as long as the case management system provider is open to doing so. Please reach out to your case management system to see if they would be open to do so.

AdventeLearning courses only allow for one take. If you wish to retry an AdventeLearning course, you will need to purchase another course to do so.

If you are not utilizing a program code or applying on behalf of an agency located on the Referring Agency Screen. Then you have 30 days to complete the course, if you are utilizing either of those options please reach out to the assigning agency for details.

Advent eLearning’s courses are all created by subject matter experts. Here's an example of cognitive rehearsal, one of the techniques you’ll see in the courses. A participant is asked to remember a problematic situation they experienced in the past. They think through what happened in that situation, and then they come up with as many alternative responses and outcomes to the situation as they possibly can. The person now has the chance to imagine how the situation might have turned out differently (better). They then “rehearse” or imagine the situation with the new ending rather than the original outcome. Rehearsal is a technique that helps a person to learn a new way to respond, and makes that positive response more likely to occur in the future. In addition to the cognitive strategies and techniques that are embedded in activities in the programs, the courses incorporate a social contextual (or environmental) component as well. Cognitive strategies are focused entirely on an individual’s thinking about a situation and the choices they make, but we know that there are some situations that make certain outcomes more likely. By incorporating a social contextual component into the program, we also encourage participants to focus on the ways in which they might change their environment to change their behavior. For example, if someone is trying to quit smoking, a cognitive approach might focus on why the person felt they “needed” or wanted to smoke, and would identify other ways to meet those needs, or ways to change those feelings. A social contextual approach, on the other hand, might suggest that the person change their regular route home to avoid going past the store where they buy cigarettes every afternoon. Both strategies are helpful in achieving the desired change in behavior.

If you have an Advent eLearning account you should have received your credentials via email, text, or mail. If you believe you have an account but do not have credentials please reach out to help@adventfs.com.

You can use our Criminological Assessment form in order to refer a student for a course.